Frequently Asked Questions

‍How will software help my organisation make better decisions?

‍Organisations that have embraced cultural change and adopted a formal decision making process have taken the most important steps of their journey to better decision making. With commitment from leadership, and staff that have undergone basic decision making training, they now need to implement their new process consistently throughout the organisation. Using a software tool that automatically manages the process, tracks roles and responsibilities and collates all the data provides them with the best chance of success. Janua Decision Flow provides a realtime and historic record of their decision making process, empowering staff to work in an agile manner and giving the leadership team full visibility of decisions occurring in their teams.

How does Janua Decision Flow help my organisation to make decisions?

Many organisations use an ad hoc approach to decision making, which can lead to delays and poor outcomes. Janua helps organisations adopt a structured framework to guide their decision workflow, ensuring that the process is well defined and that everyone in the team is clear about their role in getting to a decision. Janua acts as a key decision register for the organisation, allowing them to learn and build on their knowledge and improve their decision making over time.

‍Is it safe to use the AI features in Janua Decision Flow?

Using Janua Copilot (AI) your data is encrypted and private and follows our standard data protection practices. Our AI features are available on an opt-in basis and our product functions perfectly with or without them - they just make tasks simpler and easier. If you choose to use AI, any information included in the feature will be shared with our AI partners. For more information please see https://www.janua.com/privacy-policy

‍What are Janua Decision Flow’s key features?

Janua provides a simple workflow to support good decision making. Start by defining your decision, then assigning roles to specific people. Janua notifies those people of the decision and the input required. Janua tracks the progress of the decision through the process and provides automated updates to all stakeholders. Janua includes AI-driven features that help people gather and structure analysis, and make recommendations. All decision data is captured in Janua and serves as a decision register for the organisation. Once a decision has been implemented, Janua provides a feature for retrospective reviews, ensuring that that organisation learns from their experience and is constantly improving their decision making skills. 


‍What types of organisations can benefit from using Janua Decision Flow?

Janua Decision Flow is suitable for any organisation looking to add structure to their decision making. As organisations grow beyond 20 - 30 people, decision making tends to become increasingly challenging to the point where Janua can help.

‍What level of technical expertise is required to use Janua Decision Flow?

Janua Decision Flow is an easy to use online tool that can be used by anyone familiar with a browser interface. Although the interface is intuitive we do recommend new users take the short Janua Decision Making Framework training course, mainly to familiarise themselves with the framework and the decision process. The training also includes brief instruction on how to use the tool.

‍What training options are available?

‍There are a number of training options available to help you introduce decision workflow into your organisation. Janua’s Decision Making training is a 3 hour course that covers Janua’s Decision Making Framework and software.Janua works with experienced Training Partners to deliver training to customers. If you are interested in using a Training Partner, we will introduce you to one in your region who will then be able to provide you with pricing and details on how to proceed.Alternatively, if you have your own training facilitator, Janua will give you access to our training deck and facilitator guide at no cost.

‍Is there a trial version or demo available?

‍Yes, Janua Decision Flow is available as a 14-day trial. Please contact us for more details at hello@janua.com.

What is the support process if I encounter any issues?‍

For Janua support please email us at support@janua.com.‍

Where can I learn more about Janua’s privacy practices?‍

For more information please review our Privacy Policy here - https://www.janua.com/privacy-policy