When to Use Janua Decision Flow
Simplistically, organizational decisions can be divided into three types: Strategic, Tactical and Operational. Janua Decision Flow software is designed to support strategic and tactical decision-making, rather than day-to-day business-as-usual decisions. However, as decisions vary greatly in scope, importance and complexity, its best to assess each one on a case-by-case basis.
A critical factor in good decision-making is ensuring that everyone involved knows and understands their role in the process and how the decision will be made. When numerous people are involved in a decision, particularly from cross-functional teams, having fully informed participants is crucial.
So what types of decisions benefit from Janua Decision Flow?
Strategic Decisions
Strategic decisions are those that shape the future of the organization and are therefore of critical importance. They set the direction and have the potential to make or break the success of the organization. Strategic decisions are usually made by leadership teams, with input from subject matter experts when required. By their nature they are infrequent when compared with Tactical and Operational decisions. Strategic decisions should always be supported by a structured decision-making process.
Tactical Decisions
Tactical decisions are typically linked to strategic decisions and are made as part of the implementation of the strategy. They are likely to vary broadly in scope and be interconnected to other decisions. Tactical decisions should be made using a structured process and documented for governance and audit purposes.
Operational Decisions
Operational decisions are made as part of the day-to-day operation of the business. Operational decisions might be simple or complex, and involve just one person or multiple teams. Simple, business-as-usual decisions typically don’t require the support of a structured decision-making process. But, for more complex operational decisions where one or more of the following criteria are met, a structured decision-making process is recommended:
Multiple people are involved in making the decision.
People or teams not involved in the decision-making are impacted by the decision.
Where the decision-making includes people from multiple cross-functional teams.
The decision is of strategic or tactical importance to the organization.
When decision-making process needs to be captured for audit, governance and compliance purposes.
Janua Express Decisions
Sometimes a decision is obvious and easy to make, and going through a structured process would be an unnecessary overhead. In these instances its worth considering using Janua’s Express Decision feature.
This feature allows you to add the details of a decision to Janua for audit, governance and compliance purposes.
Janua Express Decision allows you to capture the core details of the decision (title, description and resolution) in the database, with the option of informing internal and external stakeholders. This provides an auditable record of the decision for future reference while ensuring the right people are informed.
